Accessibility
Ask about communication preferences early on. This might include:
- Translations and interpreters
- Formats like easy-read, large print, or audio formats
- Visual supports like illustrated cards, timelines, or maps
- Tools to aid concentration or recall (e.g. memory aids, cue cards)
- Familiar imagery, scents, or cultural/religious objects
- Sensory-friendly spaces (lighting, noise, breaks)
- Time and space to process
Resources like Mind Tools Visual Cards and Visual Diaries, or examples from therapy setting (e.g. speech and language, psychology) can help, but should be adapted to reflect different cultural and lived experiences. Tone, pacing, environment, and body language are just as important as the words themselves.